Exchange and return of good quality goods:

According to the Law of Ukraine "On the Protection of Consumer Rights", the Buyer has the full right to exchange or return the product, after receiving it, for 14 days.
Return, or product exchange is possible:
1. If the document is available, which confirms the purchase of the specified product;
2. Stored product appearance;
3. Availability of a passport for the goods;
4. The integrity of the packaging is preserved;
5. The integrity of the warranty seals is preserved;
6. The absence of traces of interference in the design of the safe and locks;
7. The consumer properties of the product are preserved;

The return of the goods is carried out at the expense of the buyer.
When the Buyer returns the goods of proper quality, The amount paid for the goods is returned to the buyer upon the fact of returning the goods, minus compensation for the Seller's expenses, related to the delivery of goods to the Buyer.

Exchange and return of goods of poor quality, is not subject to.

Більш детально з умовами Обміну та повернення it is possible to get acquainted, by link – “User agreement”